Client Services, Inc. -CR
  • 04-Dec-2018 to 02-Feb-2019 (CST)
  • Operations
  • Heredia, CRI
  • Full Time

Client Services, Inc (CSI) is currently looking for a Business Analyst to join our Business Analytics team.  The position is located in our Costa Rica location, a full-service accounts receivable management and call center. In this position, the Business Analyst will facilitate the publication of reports regarding financial, operational and call data analysis.

Responsibilities

  • Provide timely and accurate reporting
  • Analyze data from multiple sources to reach relevant conclusions
  • Complete requests for ad-hoc analysis and projects based on direction from manager while using discretion and making independent judgment from the beginning to end of the process
  • Determine independent solutions based upon known and unknown issues using critical thinking and team work
  • Determine and develop automation within reports and databases
  • Adhere to company attendance requirements and able to work assigned schedule
  • Use computer for long periods of time
  • Adhere to client, company and regulatory requirements and policies
  • Load data into database via manual data entry
  • Various other duties as assigned based upon company needs

Qualifications

  • 1 Year industry experience preferred
  • General understanding of relational data concepts
  • Knowledge of Excel, including pivots, tables, and formulas
  • Excellent technical communication
  • Ability to type fluently
  • Critical thinking skills
  • Willingness to learn new skills
  • Background in statistics
  • Autonomous starter with general direction
  • High school diploma or equivalent
Client Services, Inc. -CR
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